Why can’t I download AVG

15 pts.
Tags:
AVG
AVG installation
Why can't I download AVG? I keep getting the message "could not delete keysoftwareavgavg2013".

Software/Hardware used:
AVG internet protection

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Discuss This Question: 3  Replies

 
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  • TomLiotta
    You probably need to ask the AVG Support group that question. If it's a paid license, the licensed Support can probably be found somewhere through that link. My guess would be that the install programming "could not delete keysoftwareavgavg2013", but it's only a guess. This isn't an AVG site. -- Tom
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  • Subhendu Sen
    If there is any old version already installed, then it is necessary to uninstall this one completely..... If u r unable to remove old one, download AVG removal tool from the net. It can help to remove old version completely and hope u can dnld latest one and install the same. Of course I am talking about free version.
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  • TomLiotta
    I had no problem updating WinXP SP3 to AVG Free 2013 over the previous version of AVG. No need to uninstall first. However, it's probably a good idea to uninstall. I would disable the LAN adapter and end AVG processes before uninstalling. Different system configurations could demand uninstalling. -- Tom
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