15 pts.
 Why can’t I download AVG
Why can't I download AVG? I keep getting the message "could not delete keysoftwareavgavg2013".

Software/Hardware used:
AVG internet protection
ASKED: February 10, 2013  1:32 AM
UPDATED: February 11, 2013  1:59 PM

Answer Wiki:
Last Wiki Answer Submitted:  Be the first to answer this question.
All Answer Wiki Contributors:  Be the first to answer this question. Michael Tidmarsh   11,410 pts. , Amyrik   15 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


Discuss This Question:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _


 

You probably need to ask the AVG Support group that question. If it’s a paid license, the licensed Support can probably be found somewhere through that link. My guess would be that the install programming “could not delete keysoftwareavgavg2013″, but it’s only a guess. This isn’t an AVG site. — Tom

 108,280 pts.

 

If there is any old version already installed, then it is necessary to uninstall this one completely….. If u r unable to remove old one, download AVG removal tool from the net. It can help to remove old version completely and hope u can dnld latest one and install the same. Of course I am talking about free version.

 22,035 pts.

 

I had no problem updating WinXP SP3 to AVG Free 2013 over the previous version of AVG. No need to uninstall first. However, it’s probably a good idea to uninstall. I would disable the LAN adapter and end AVG processes before uninstalling. Different system configurations could demand uninstalling. — Tom

 108,280 pts.