My computer has a rootkit that I have been attempting to remove for months. It was accidentally shut-down unexpectedly and my registry was deleted, and it won’t boot. None of my Windows Recovery options work. I have an external HD with Western Digital backup in it. I don’t know how recent the backup is, but I have tried to restore the OS with a System Image I have, but it didn’t work. I am desperate!
Software/Hardware used: ASUS Notebook, Windows 8.1
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