What method is used to send to different users

5 pts.
Tags:
Email Administration
I notice when I use support@microsoft.com for example I will not get a responce from that but uname@microsoft.com. My question is how is that usually set up? If I wanted to build a support@mymailserver.net account that would forward the email to a random of my 4 techs what method is the standard to do something like that? Sorry for the weird language I've been using google for 20 minutes now trying to figure out a manner to word my question but I am still not sure.

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It could be setup either as a distribution list or more likely there are people that are assigned to review them. In that case they redirect them to specific support staff depending on content and/or severity. , Actually this step is probably done programmatically.
It needs to come back to you with a different email address so if you respond to that email, it will go back to the person how responded initially.

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