What may be wrong with my social media apps?

5 pts.
Tags:
Applications
help
ipad
iPhone
Snapchat
social media
Technology
I'm having trouble with my instagram for nearly 4 months. It keeps deleting photos, unfollowing people without my control and often when ı open the app the page with log in button appears and it doesnt accept my password so I have to reset it. I wrote to instagram via their help center in the app many times but they didn't respond. So I deleted my old account and opened a new which some of these problems still continue to occur. I also came across with similar ones on Facebook and Snapchat. I tried changing the passwords of all my accounts related to them but it didnt helped anyway. My iphone which I used to use these apps from, was broken and was in a couple of different services. After 4 months it turned out to be not able to be repaired. Meantime and now I use these apps from my Ipad and these problems occured ın the last months. Do you have any idea about why this might be? A virus in my computer/ipad? Someone trying to hack my accounts? The repair service ? Or any other? Thanks a lot for your help, I really need advice for this.

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You can email istagram using the address in http://www.instagram.com/customer/portal/emails/new =

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  • ToddN2000
    If the problems are occurring on another device as well it could be that you were hacked. You mentioned you created a new account and still have the same problem. That bothers me. You may have a key-logger of sorts and as soon as you try and set up a new account they have your new info. If that's the case you may have to do a reboot to original settings. I am not too familiar with apple products like the I-phone or I-pad. I use other products.
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