Comments on: what if a user can make calls but can not receive? http://itknowledgeexchange.techtarget.com/itanswers/what-if-a-user-can-make-calls-but-can-not-receive/ Thu, 23 May 2013 12:23:11 +0000 hourly 1 By: robertsmith1516 http://itknowledgeexchange.techtarget.com/itanswers/what-if-a-user-can-make-calls-but-can-not-receive/#comment-109086 robertsmith1516 Mon, 09 Jul 2012 09:49:24 +0000 #comment-109086 The call plan must be of one way.
VoIP phone service

]]> By: sirong19 http://itknowledgeexchange.techtarget.com/itanswers/what-if-a-user-can-make-calls-but-can-not-receive/#comment-103625 sirong19 Tue, 28 Feb 2012 10:31:06 +0000 #comment-103625 Try configure the calling search space to non-manager ! and employee-CSS for incoming outgoing calls if any

]]> By: ekardris http://itknowledgeexchange.techtarget.com/itanswers/what-if-a-user-can-make-calls-but-can-not-receive/#comment-101697 ekardris Mon, 16 Jan 2012 16:10:07 +0000 #comment-101697 In your post you are asking.

“what could be the reason that a user is receving calls successfully but can not receive calls?”

Not sure how someone could be receiving calls successfully but can’t recieve calls? Do you mean they recieve calls but can’t make calls?

If you are not recieving calls this could be…
A VoIP Addpter that’s not connected or a firewall issue

If you are recieving , but can’t make calls it could be a proxy issue

Without more details about hardware, software or network topology it’s difficult to say.

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