What do service delivery managers need to know?
For managers of service delivery to work as effective partners with their IM and IT colleagues it is useful for them to have a basic understanding of core terms and concepts. I'd appreciate it if those of you who work in IT could tell me what they see as the core info service managers need to have.
Software/Hardware used:
Software/Hardware used:
ASKED:
March 16, 2010 6:09 PM
Answer Wiki:
Last Wiki Answer Submitted:
Be the first to answer this question.
All Answer Wiki Contributors:
Be the first to answer this question.
To see all answers submitted to the Answer Wiki: View Answer History.
RSS - Discussions Help
Discuss This Question:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
