i wish to know adequately the ideal units that must exist in an IT department of a bank. i have been managing a department for some time and i have only the following: Information Services unit for branch and head office support, Business Support unit for the database managemnt, e-payment unit for managing the e-payment channels(technical), engineering unit for 1st level troubleshooting and fixing of hardware problem for the users and network infrasturcture unit for managing the network.
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