I use BPMonline CRM. I’ll keep it short:
Easy to use – yes
Low implementation expenses – no expenses (it’s SaaS)
Full support – yes, subscription comprises of license+support package
Office Integration – it can be integrated with Google Docs
Ability to send SMS and E-mails to my customers – SMS – no, Emails – yes
Sales Pipeline and Budget Templates integrated – pipeline – yes, Templates – don’t get the point, what do you mean by that?
Price no more than 30 GBP per month – $29 per user
You may visit our site (http://www. bpmonline.com) but I suggest you to request an online presentation (http://www.bpmonline.com/company/feedback/presentation). The presentation may take more time (about 20-30 minutes), but from the other token, you will get a big picture of solution’s features for making a decision is this solution for you or it’s not.