What are the cost elements in setting up a Call Center operation?
Member Login:
e-mail:
password:
Register
Forgot Password
Search:
Entire Site
IT Answers
IT Blogs
Site FAQ
Home
>
IT Answers
>
CRM
> What are the cost elements in setting up a Ca...
CRM Ask the Expert
250 pts.
Q:
What are the cost elements in setting up a Call Center operation?
CRM
,
Call Centers
,
Call center services
I wanted to know what are the various cost elements (in details)to be covered in setting up a call center operation. Thank you.
ASKED:
Apr 24 2008 7:21 PM GMT
Add to Watchlist
Report Objectionable Content
RSS - Question Updates
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
RELATED QUESTIONS
Best measurable metrics to evaluate a Customer Service Call Center?
VSphere 4.0 Upgrade
Is Gartner right about their 5 CRM technology trends?
Mrdenny
46810 pts.
A:
RATE THIS ANSWER
0
Click to Vote:
0
0
You'll need a phone switch, computers, CRM software, a large number of phone lines, and employees. And of course the 800 number charges.
Last Answered:
May 29 2008 8:53 AM GMT
by
Mrdenny
46810 pts.
Latest Contributors:
ITKE
10345 pts.,
RequestFill CEO
160 pts.
View History
A:
You'll need a phone switch, computers, CRM software, a large number of phone lines, and employees. And of course the 800 number charges.
Please complete the following information:
REGISTER / LOG-IN TO ANSWER QUESTION
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Submit your e-mail address below to continue
E-mail: 
E-mail:
Handle:
Password:
Forgot Password?
Create Handle:
Your handle identifies you in ITKnowledgeExchange. Max 30 char.
Create Password:
Confirm Password:
Yes, I agree to the IT Knowledge Exchange
Terms and Conditions.
hidden modal window
RSS - Discussions
Help
Discuss This Answer:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Please complete the following information:
REGISTER / LOG-IN TO DISCUSS
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Submit your e-mail address below to continue
E-mail: 
E-mail:
Handle:
Password:
Forgot Password?
Create Handle:
Your handle identifies you in ITKnowledgeExchange. Max 30 char.
Create Password:
Confirm Password:
Yes, I agree to the IT Knowledge Exchange
Terms and Conditions.
hidden modal window
Ask a Question
Question Title:
(150 char. limit.)
Question:
(Please be specific.)
Tags:
(Separate each tag with a comma.)
What is a Tag?
Browse IT Answers by Topic
AS/400
Channel
CIO
CRM
Database
DataCenter
DataManagement
Development
Exchange
Linux
Lotus Domino
Microsoft Windows
Mobile
Networking
Oracle
SAP
Security
SQL Server
Storage
Virtualization
VoIP
>>
VIEW ALL TAGS