What are the biggest missed opportunities for SMBs?

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IT Infrastructure
SMB
During the Gartner Symposium/ITxpo 2012, Raymond Laracuenta, managing vice president at Gartner, told SearchCIO-Midmarket editor Wendy Schuchart that one of the biggest challenges facing SMBs is their use of technology infrastructure to drive the business. Do you agree with his statement? What are the biggest missed opportunities for SMBs?

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  • Kevin Beaver
    I agree. I think one of the greatest challenges to SMBs is time...or time management on part of IT department. I see a lot of good ideas and even see a lot of technology that's been acquired but not yet implemented, or implemented poorly. If IT professionals (including those at the management level) could better prioritize the things that matter like I discuss here: http://searchwinit.techtarget.com/tip/Time-management-strategies-for-the-IT-pro, they'd be able to capitalize on more opportunities.
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  • James Murray
    I think the biggest missed opportunity for SMB's is allowing the IT department to self manage themselves. Meaning holding themselves accountable for their own work. I think the biggest mistake is not organizing the business processes to align with the business vision.
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