Webmail errors, Lotus 7

40 pts.
Tags:
Lotus Notes
Lotus Notes 7
Webmail
hi,

i have aproblem in web mail ,

my web mail not open showing mails in (inbox,sent,draft),,

if you have any solution plz tell.me.



Software/Hardware used:
lotus 7.0
ASKED: January 17, 2011  7:26 AM
UPDATED: January 19, 2011  3:25 PM

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Rename mail.box to mail1.box, restart Lotus 7. A new outgoing mailbox will be created dynamically. Click File > mail.box on the Local server. Open File > Properties then select the Database and again click Properties. Allow more fields in the database property. Close and Restart the Lotus 7. Compact the local copy of the mail database and approving the pending from inbox. If this works, you can then delete old mailbox which was renamed as mail1.box

Thanks–

Discuss This Question: 3  Replies

 
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  • Mariulia
    Coiuld you be more specific, please? Is it Exchnage that you are connecting to? If yes, then which IIS version are you using and finally which exchange version are you running?
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  • saturno
    Hi, My suggestion is: Go to local client Notes folder and delete the file bookmarks.nsf. The next time you open Notes, it will create a new bookmarks.nsf Please note: before changing anything suggested here, do make a backup of all related file(s). If you have changed the lateral toolbar you will loose those changes.
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  • Gabe9527
    OK firstly here is my updates to what is previously stated Bookmarsk.nsf - will not effect webmail. Restart Lotus Notes will not work because you are using webmail. Now what do you need to do. Check the design of the DB. If the template has an INOTES template great if not you should see the mail file but plain and not overly web friendly. Try Connecting to Notes://<server address>/<database location>/<database name> This will state if notes and the DB server name is correct. Then check ACL make sure that the Web Access is set to Editor or above - and that you have the right access. Check the servers DOMLOG.nsf to see if there is anything there that might be of issue. All else fails then treat as a corrupted DB. Fixup -i <DBlocation/name> Compact -c -i <DBlocation/name> Updall -r <DBlocation/name> let us know how this goes. I am taking this as read this is only one user and not all on the same server - if that is the case start with the HTTP task etc.
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