Exchange Web Mail Won’t Process

15 pts.
Tags:
Exchange 2007
Exchange Send/Receive
Good morning.  We recently upgraded to Exchange 2007.  Soon after, a few users began noticing that their outgoing email would go directly to their drafts folder and never go out.  They would have to wait until they came into the office to send the emails out from their Outlook. I don't know of any changes that were made, but webmail seemed to run fine for about 2 weeks after the upgrade.  If anyone has any ideas I would appreciate some help.  Thanks.

ASKED: August 13, 2009  5:00 PM
UPDATED: December 9, 2010  9:07 PM

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Apply all available updates to Exchange and users’ pc’s and Outlook clients.

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  • mshen
    Sounds like they close the window before they press the send button.
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  • Manderson
    I wish it were that easy. They are hitting send after creating their emails. I had one user come into the office and access webmail so I could see what she was doing and she did everything correctly. After hitting send the mail just goes straight to the Drafts folder. This is only affecting 3 users so far.
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