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  Asked: Apr 15 2008   2:03 AM GMT
  Asked by: Multiplasm

VPN Client


VPN, Routers, Router configuration, D-Link EBR-2310

I'm having trouble connecting my VPN client through a laptop I just received through my work. I have a high-speed internet connection through a router, which is a D-Link EBR-2310 wired router, but it connects when connected straight through the modem or through the wireless connection from wherever, but not through the router.

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Last Answered: Apr 15 2008  9:45 AM GMT  by Renjud




You may be having an ACL in router which is preventing VPN Client traffic.
1) Go through the help topics/ documentation of your VPN client application and understand the TCP / UDP Ports / Protocols required
2) Make sure that these protocols / Ports are not blocked by the router ACL's
3) You may be using NAT in router . Some of the VPN Client Applications may not function behind NAT's
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Multiplasm  |   Apr 15 2008  2:12AM GMT

Also, I can connect to the internet through the router, just the VPN client will refuse to connect.

 

Jirvine  |   Apr 15 2008  2:04PM GMT

What I have found with Linksys routers is a firmware update that fixes the issue. You might look at D-Links site and see if there is a firmware update for your router and patch it up and see if that fixes it.

 

Multiplasm  |   Apr 15 2008  10:07PM GMT

I tried disabled the firewall on the router, and have the latest firmware update. The application gives no ports information. I tried DMZ, didn’t work either. No idea what else to do.

 

Srinivas palle  |   Apr 18 2008  9:00PM GMT

Hi,

I would like to know about the VPN connectivity your using. . Have you ownded any IP from ISP? if so, you would be using Static Ip to connect to VPN. In this case if you use NAT behind the router then it could be a problem which blocks you to connect to VPN.. Check your VPN configuration and type of VPn connectivity your using.

Thank you,
Nivas

 

Multiplasm  |   Apr 18 2008  9:45PM GMT

I figured it out, it was just IPSec was enabled instead of being disabled. Problem solved, thanks for the help all.