See my blog series <a href="http://itknowledgeexchange.techtarget.com/it-trenches/tips-for-negotiating-a-managed-services-contract-the-vendor-selection-process/">Tips for negotiating a managed service contract</a>. The link takes you to the last article in the series which has links to the first three articles. Hopefully this will help you design an appropriate RFP for your organization.
Last Wiki Answer Submitted: February 25, 2010 6:12 pm by Labnuke9932,630 pts.
All Answer Wiki Contributors: Labnuke9932,630 pts.