virus

25 pts.
Tags:
Antivirus
End user security
Virus detection
i have a cx with a virus and it knocked out the internet connection and it will not get reconnected or let me repair the connection after removing the virus. I cant setup the firewall because the service wont start either. Please Help.

Answer Wiki

Thanks. We'll let you know when a new response is added.

Chance has it that there is still some malware remaining on the system. You can try booting into safe mode with networking if it is a Windows based OS. This will enable you to connect to the Internet and download some additional tools for detecting and removing malware. Examples include Spybot Search & Destroy and Somarsoft Ad-Aware Personal Edition. I would try to install, update and run those to detect and remove any remaining malware.

In the meantime, something else that you can try is running MSCONFIG from a command line or the Run dialog and disable all non-Windows startup items; however, this is only a temporary solution which should prevent most, if not all programs from running upon startup and may allow you to troubleshoot and run the above programs.

==============

I believe that your computer system has been badly infected with this type of virus software program. The most important thing you can do is to scan your computer system using your latest and update antivirus software. If there is no remedy at all, you should reformat your computer to wipe out the entire content of hard disk.

==========
Once a certain virus software already penetrated and modified some files on the system, it is really hard to recover the entire system again. The best thing you have to do is backup your important files and perform a full system scan as much as possible.

Discuss This Question: 2  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Schmidtw
    If you have access to a different computer, or visit your local library, you won't have to chance opening up any connection on your "compromised" system. I would check the services that are running. Networking services may have, for whatever reason, been disabled. From Run...: services.msc. Hope this helps! -Warner Schmidt
    11,330 pointsBadges:
    report
  • Flame
    Another Thing to try is to install This Program on a USB drive, make sure you have the latest updates for it. Then use the program to scan the infected system. This has worked for me in the past a few times (it has also had no effect a couple of times...) Note that it runs slower than most other scanners, so be patient.
    14,925 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following