virus
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Phatboy812
25 pts.
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virus
Antivirus, Virus detection, Virus detection services, End user security
i have a cx with a virus and it knocked out the internet connection and it will not get reconnected or let me repair the connection after removing the virus. I cant setup the firewall because the service wont start either. Please Help.
ASKED: Sep 14 2008  3:37 AM GMT
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Wrobinson
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Chance has it that there is still some malware remaining on the system. You can try booting into safe mode with networking if it is a Windows based OS. This will enable you to connect to the Internet and download some additional tools for detecting and removing malware. Examples include Spybot Search & Destroy and Somarsoft Ad-Aware Personal Edition. I would try to install, update and run those to detect and remove any remaining malware.

In the meantime, something else that you can try is running MSCONFIG from a command line or the Run dialog and disable all non-Windows startup items; however, this is only a temporary solution which should prevent most, if not all programs from running upon startup and may allow you to troubleshoot and run the above programs.
Last Answered: Sep 14 2008  3:47 AM GMT by Wrobinson   5610 pts.
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Schmidtw   10505 pts.  |   Sep 14 2008  1:56PM GMT

If you have access to a different computer, or visit your local library, you won’t have to chance opening up any connection on your “compromised” system.

I would check the services that are running. Networking services may have, for whatever reason, been disabled. From Run…: services.msc.

Hope this helps!

-Warner Schmidt

 

Flame   14495 pts.  |   Sep 14 2008  10:08PM GMT

Another Thing to try is to install This Program on a USB drive, make sure you have the latest updates for it. Then use the program to scan the infected system. This has worked for me in the past a few times (it has also had no effect a couple of times…) Note that it runs slower than most other scanners, so be patient.

 
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