Can’t delete virus with TrendMicro

110 pts.
Tags:
Antivirus
Antivirus software
TrendMicro
Anyone know i have some problem i can't disinfect virus mal_otorun 1 and EXPL CPLNK.SM im use trendmicro antivirus.....

Software/Hardware used:
WINDOWS VIRUS

Answer Wiki

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download and instal malwarebytes and Trojan Remover software..

Install them in “Safemode with Networking” and make sure to update them..a trial version will still work fine…once you updated sotware, scan your P.C….make sure to delete your previous system restore files also…you could then fine a good anti-viurs to do a final check…

malware download..

http://www.malwarebytes.org/

trojan download..

http://www.simplysup.com/

hope this works fine, it always works fine for me..good luk……

Another great tool is made by avg. it is a bootable cd and
runs a live ram based linux. Since It doesn’t operate with windows
running no files will remain unscanned. Sometimes you have to replace tcp.sys in the windows\system folder after your done removing
a particularly stubborn one. Many attempt to get the victim to buy a removal tool. In order to gain a reputation they trash twenty percent of the systems they infect.

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The antivirus software you are using might have encountered the virus for the first time. This means that you don’t have the latest database for that certain virus. You have to update your antivirus software and make sure that it is fully licensed. If not, you cannot really use the full benefits of your antivirus software.

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  • Chippy088
    I do not believe how stupid some people can be. EMPS do you really think that ALL those sites are legitimatate, or are you a scammer. i think you may be, or very easily misled. http://www.aboutus.org/SimplySup.com this site is not legitimate, check out the spelling and all the rest of the information you are endorsing. Yes, it most certainly IS a trojan download, but from this site. Look at this information copied directly from their site. SimplySup.com Anti virus Software, for torjan, worms, spyware etc. edit this microsummary Notice the spelling mistakes. VERY professional. My advice, don't take any notice of this guy. Google the problem and decide for yourself.
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