I posted this to
the veeam community forum, I am replicating a server that contains
outlook pst files plus .iso files that another application uses for
stored data. It seems that either when a snapshot is created or removed
(I'm not sure which) for the purpose of running the replication job
Outlook clients (as well as those using the other application) are
momentarily disconnected from these files and the only way for them to
reconnect is to close the application and restart it.
Is there any way to prevent this from happening?
Here’s my server
ver 4.1 of Veeam and vSphere 4.0.
1 x IBM x3650 Server
Veem’s reply was:
Most
likely this issue is related to snapshot removal procedure, the same
issue is discussed in the following topic, please look through it and
continue posting there if needed: Snapshot removal issues of a large VM (
http://www.veeam.com/forums/viewtopic.php?f=2&t=27160)
(Mine)
I
have followed most of the advised from the link , such as manually
creating a snapshot then removing the snapshot by the use of snapshot
manager (delete all) for all the vm's (all vm's has no previous
snapshots or remnants) on this host , run Veeam backup job with both
Veeam VSS and VMware Tools quiescence disabled in the Advanced job but
still this disconnect issue won't go away. Even created a separate port
group, switch and vmnic assigned solely for this server but still some
downtime happens.
(Veeam)
If you can reproduce this issue by
manually creating and removing snapshot with quiescence disabled, then
we recommend taking this issue to VMware support. Veeam simply issues
API call asking VMware to create and/or remove snapshot, we do not do
anything beyond that. The actual snapshot processing is done by ESX
host. It looks like certain part of this process does not go as
expected, and this is causing timeouts. Thanks!
(Mine)
Can anyone shed more light on this. This disconnection is causing grief.
Software/Hardware used:
ASKED:
October 1, 2010 11:42 PM
UPDATED:
July 7, 2011 1:40 AM
Hi Aquacer,
I’m suprised this has been answered anyways the disconnection is still happening we are now on 4.1 U1, the snapshots are stored locally, backup and replication jobs goes to NAS (netgear NAS). I have read somewhere that it’s the locking mechanism of NFS/NAS that causes this some intermittent downtime, although it automatically reconnects after a while. But as I said the snaphots are stored locally. I’m hoping that the future patch of VMware resolves this.