145 pts.
 Vertex software upgrade to 3.1 on the AS/400
Does anyone know where I can get/find detailed instructions on upgrading my Vertex Payroll Tax Q Series on the AS/400? I am currently running V6R1 OS/400 and I've never worked with that software before. I'd be starting out unzipping a file and need to know the steps from start to finish. Thanks!

Software/Hardware used:
Vertex Payroll Tax Q Series on the AS400
ASKED: January 7, 2013  9:20 PM
UPDATED: January 8, 2013  12:50 PM

Answer Wiki:
I've forgotten to mention that I will be upgrading to 3.1
Last Wiki Answer Submitted:  January 8, 2013  12:50 pm  by  Michael Tidmarsh   11,400 pts.
All Answer Wiki Contributors:  Michael Tidmarsh   11,400 pts. , northwoods   145 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Does Vertex not provide instructions for upgrading their software?

 5,670 pts.

 

The instructions are rather confusing for someone who had not done it before.

 145 pts.

 

Understood.Does the documentation indicate how they’re sending the update?  Specifically, is the new version a save file wrapped in a .zip file?

 5,670 pts.

 

If unzipping is the first step, we need to know what was extracted before having a guess at what to do next. I would expect to use some file transfer method to transfer the extracted file to your server. But that assumes the Vertex is a native AS/400 app. If so, there are two common similar directions to go after that. And if not so, there is a different direction altogether. — Tom

 108,055 pts.