Comments on: Validation error importing a digital certificate using DCM

By: rhoover

rhoover — Fri, 09 Oct 2009 18:52:04 +0000

Thanks again Whatis23. We found the problem was the method used to export the certs from the web site. It was a multi-path cert and we had to view each individual cert before we clicked the COPY button. Once we did that the certs imported without error and display the correct issuer. Thanks again for the help. – RHoover

By: whatis23

whatis23 — Fri, 09 Oct 2009 18:41:56 +0000

Is VeriSign enabled as well in the DCM?
If it is, then then there is a mismatch in the cert.
Double click on the 3 security certs you received to open.
If you’re asked which app to use to open, select Crypto Shell Extensions
Clcik on the Certification Patch tab.
This is where you will see the mismatch names you mentioned.
There is a way to correct it from here but i do not recall how but IBM SERV walked me thru it.

By: rhoover

rhoover — Thu, 08 Oct 2009 14:36:05 +0000

Thanks for the help but that did not solve it. The certificate we are trying to add (Akamai) says it was issued by GTE, which is in the CA store and enabled. Yet we get the same error indicating the issuer is not in the store. I suspect the certificate is somehow corrupted or the GTE CA certificate is not the correct one. Strangely, this GTE CA certificate, which on the website (UPS) we retrieved it from indicated it was issued by GTE, now after importing it into the DCM indicates it was issued by VeriSign. Thanks again – RHoover