USing a Custom Paper Size in Crystal Reports

5 pts.
Tags:
Crystal
Custom Paper Size
Reports
I have an issue that I am hoping has a solution that does not [nobr]require[/nobr] a code change. I have a crystal report that uses a custom paper size.  The custom paper size needs to be created in server properties and in the [nobr]development[/nobr] environment when this is set up everything [nobr]works[/nobr] fine.  When I go to the [nobr]test[/nobr] environment (different server)...it does not [nobr]work[/nobr]... it defaults to a paper size that is not compatiable and the one page report [nobr]prints[/nobr] on many pages.  When I open the report in crystal on the test machine and save the rpt with the proper paper size it works fine in the test environment.  When I go to the next environment the same thing happens.   I found the following site that suggests that Crystal stores the id of the paper size rather than the name, which makes sense based on what I am saying because the paper size names all match.  (http://social.msdn.microsoft.com/Forums/en/vscrystalreports/thread/e16a1630-ad0c-4fda-8351-16e0807072eb). The code here would [nobr]work[/nobr] but I do not have access to change the code where this would need to go.  Since there are a few terminal servers involved in the transaction...I cant just open the report in Crystal on the machine and save. If someone has a system way of getting around this or has another idea, please let me know. Thanks

Software/Hardware used:
Crystal Reports 11, Terminal Servers
ASKED: December 30, 2009  5:34 PM

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