Home > IT Answers > Networking > User(s) are complaining of delays when using the network. What would you do?
Sappidi
5 pts.
 User(s) are complaining of delays when using the network. What would you do?
CCNA, Cisoc Certifications, Router configurations, Switches, VPN Monitoring
Q: User(s) are complaining of delays when using the network. What would you do?

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ASKED: March 20, 2010  2:52 PM
UPDATED: February 16, 2011  8:46 PM
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This is the ultimate in open questions. First steps get answers to these questions: - is it all users - can you narrow it down to a particular subnet or accessing a particular application and/or server - internal or Internet - LAN or WAN - intermittant or all the time - any particular times of day & can that be matched with any scheduled activity - any particular clients - what has changed on the network recently
Last Wiki Answer Submitted:  March 20, 2010  7:18 pm  by  Richard Siddaway   2,260 pts.
All Answer Wiki Contributors:  Richard Siddaway   2,260 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Please chosse any node where you are facing dealys, And run a packet capture
like Wireshark,
You may also use a Network anylazer[ many free softwares available] by configuring Netflow on switch if it support & check what kind of packets are flowing in your network and
you could surely find the reason creating delays.

Also check cables & Switch interfaces for errors & CRC, some faulty cables create errors which lead to pkt drops & slow responce

Dilipsharma
 10 pts.
 

A low-priced commercial network analyzer such as OmniPeek can do wonders for you in this area. Send us more info and we’ll be able to provide more help.

KevinBeaver
 10,860 pts.
 

Discovery is foremost, then address issues you find as you find them…

Sixball
 8,500 pts.