User(s) are complaining of delays when using the network. What would you do?

5 pts.
Tags:
CCNA
Cisoc Certifications
Router configurations
Switches
VPN Monitoring
Q: User(s) are complaining of delays when using the network. What would you do?

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This is the ultimate in open questions. First steps get answers to these questions:

- is it all users
- can you narrow it down to a particular subnet or accessing a particular application and/or server
- internal or Internet
- LAN or WAN
- intermittant or all the time
- any particular times of day & can that be matched with any scheduled activity
- any particular clients
- what has changed on the network recently

Discuss This Question: 3  Replies

 
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  • Dilipsharma
    Please chosse any node where you are facing dealys, And run a packet capture like Wireshark, You may also use a Network anylazer[ many free softwares available] by configuring Netflow on switch if it support & check what kind of packets are flowing in your network and you could surely find the reason creating delays. Also check cables & Switch interfaces for errors & CRC, some faulty cables create errors which lead to pkt drops & slow responce
    10 pointsBadges:
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  • Kevin Beaver
    A low-priced commercial network analyzer such as OmniPeek can do wonders for you in this area. Send us more info and we'll be able to provide more help.
    16,610 pointsBadges:
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  • Sixball
    Discovery is foremost, then address issues you find as you find them...
    8,515 pointsBadges:
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