Question

User who has an active account in the Active Directory, he can send and receive ok, but his name does not show in the company's GAL

Active Directory, Outlook, GAL

I have a user who has an active account in the AD, a valid email address, he can send and receive ok, but his name does not show in the company's GAL? I checked everythin, alias, email, and when I type his alias in the "To" field and press "Ctrl + K", he gets populated OK.

Any ideas?

Exchange System Manager >
Recipients >
Offline Address List > right click > "Rebuild"


S-Factor: Open Active Directory users and Computers on your Exchange server, right-click on the user and select properties, click on Exchange Advanced tab, you will see a check box: " hide user from GAL, uncheck, then click okay. That is, you should see it in your address list.