5 pts.
 use of social media as customer service channel
Do you know any utility company using social media as customer service channel?

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ASKED: October 15, 2009  12:43 PM
UPDATED: July 18, 2012  5:37 PM

Answer Wiki:
Yep. A couple of quick searches on Twitter: So Cal Edison - http://twitter.com/socaledison Pacific NW Electric - http://twitter.com/PacNWelectric The Gas Company - http://twitter.com/TheGasCompany Maples Gas Company - http://twitter.com/MaplesGas PCS DWP - http://twitter.com/PCSDWP_NandS
Last Wiki Answer Submitted:  July 18, 2012  5:37 pm  by  Michael Tidmarsh   11,400 pts.
All Answer Wiki Contributors:  Michael Tidmarsh   11,400 pts.
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