usb ports have stopped working on Windows XP Pro

5 pts.
Tags:
USB
Windows XP
I'm running windows xp pro. I bought a zune 2 months ago and I installed the software and everything was working right. Just last week I plugged in my zune and my whole computer froze. i restarted and my wireless mouse and keyboard weren't responding. I plugged the mouse and keyboard into m laptop and they worked fine. I foud a ps/2 mouse and keyboard and the system still worked. I re-installed the usb drivers and it still didn't help. It's as if the ports are dead. I plugged in my zune again and it doens't get a signal because when it's plugged in it immediately begins to charge but it doens't do that. I re-installed my xp pro and now it reboots when i load an embedded quicktime video on a web browser. Also I run steam which is a gaming thing I click on download a game and it reboots as well.... any suggestions? device manager says everthing is working fine.
ASKED: February 18, 2008  5:32 PM
UPDATED: February 19, 2008  2:16 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

I have had the issue with the usb ports before on my work machine. what I had to do is go into device manager and delete all the usb hub devices (hubs and host controllers), then reboot with no USB devices attached. then let windows reinstall the USB host controllers and hubs and then reinstall the devices. something got corrupted and that is the only way I could find to fix it.

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Tbitner
    I agree with the above post. I had my USB ports mysteriously stop working until I deleted everything under "Universal Serial Bus Controllers" in device manager, and let Windows reinstall them.
    510 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following