Comments on: USB pen and Windows XP http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/ Fri, 24 May 2013 19:50:07 +0000 hourly 1 By: techtone http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/#comment-42796 techtone Sun, 22 May 2005 04:38:29 +0000 #comment-42796 Re-Apply SP2 for XP and remember to back up the existing state when prompt. I would definately do this before doing anything.

As for Flashing the bios… Wouldnt advise this at this stage. Maybee just compare the bios setting against the Laptop that is working. These issues are normally something simple. Always check the basics first, Dont Dive in the deep end.

Good Luck

TT

]]> By: dwiebesick http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/#comment-42797 dwiebesick Fri, 20 May 2005 16:28:03 +0000 #comment-42797 Check to ensure that someone had not disabled USB

http://support.microsoft.com/default.aspx?scid=kb;en-us;823732

Do you have any network shares? Drives that are assigned to one notebook and not the other? Usually when shared drives are in the next available drive letter the XP wants to use, the device just does not show up, but might cause this problem.

darrell

]]> By: macgvr http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/#comment-42798 macgvr Fri, 20 May 2005 15:47:23 +0000 #comment-42798 Another poosibility is the bios. Either that laptop has an older bios version or a corrupted bios. I would flash the bios up to the current version if it isn’t already. I have even flashed the bios with the same version to correct a problem. This has fixed some strange problems.

]]> By: tomazin http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/#comment-42799 tomazin Fri, 20 May 2005 12:58:05 +0000 #comment-42799 They are DELL Latitude D600′s-both identical in spec and its not just one type of usb pen. Have tried 3 or 4 types & each time the one laptop gives bluescreen the other is fine. Will try looking for the patch in the meantime. Thanks for your help.

]]> By: greenmilo http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/#comment-42800 greenmilo Fri, 20 May 2005 08:26:55 +0000 #comment-42800 May (or may not help) but I had the same problem which was caused by the security application that came with the USB Pen. The secured partition is not the problem but the TSR from the USB manufacturer that controlled the log-in to the secure partition of the pen. “Controlled” because my “solution” was to stop using it for the XP SP2 config, the manufacturer had no update BUT your questions provokes me to go and look again. The “key” issue should be what is different between the two USB pen devices.

]]> By: timbol http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/#comment-42801 timbol Wed, 18 May 2005 16:42:51 +0000 #comment-42801 Do the laptops use the same GP settings?

]]> By: tawestcott http://itknowledgeexchange.techtarget.com/itanswers/usb-pen-and-windows-xp/#comment-42802 tawestcott Wed, 18 May 2005 16:29:19 +0000 #comment-42802 You probably need a USB patch. I recently installed a patch on my laptop to keep my mouse from freezing up occasionally. Here’s a link to start from:
http://www.usbman.com/winxpusbguide.htm

]]>