USB device issues

5 pts.
Tags:
USB devices
USB Flash drives
Windows XP
Windows XP Pro SP3
Windows XP Professional
I am a green IT employee. And, have had an issue with several laptops not recognizing USB thumbdrives. When the user inserts the thumb drive the system recognizes it but        in "My Computer" it does not show up. But, when I go to "Device Manager" I see the device, re assign an available letter then it appears. This was not happening before and no it is. Is there something I can look or change to fix this annoying issue. I have looked in gpedit.msc to see if anthing looks obvious. Any suggestions would be great. Thanks, NCalo

Software/Hardware used:
WIndows XP Pro w/SP3
ASKED: November 14, 2009  2:10 PM
UPDATED: January 30, 2012  8:28 AM

Answer Wiki

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This is because of a collision in the assignment of drive letters for network drives and USB drives. You must move one of the devices to a different drive letter to access.

MS Setup Windows so that the subsystem that manages local disk access cannot see into the subsystem that manages network disk access. This means that you have two independent subsystems assigning drive letters. Microsoft’s answer to this issue (USB and Network drive letter auto asssignments colliding) is that you should assign network drive letters starting with “Z:” and work backwards.

If you are looking for an automated solution, the best I have seen is:

USB Drive Letter Manager

<pre>http://www.uwe-sieber.de/usbdlm_e.html</pre>]

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First, you have to make sure that the computer system where you are trying to plug the storage device is not infected with any malware program. Remember that viruses or malware programs have the ability to hide and delete anything in your computer system. Another thing is make sure that there is no software (third party software) which is designed to restrict the use of storage devices to the computer system.

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