Question

Unwanted e-mails in Exchange Store

Exchange 2003, Spam, Exchange Server backup, Exchange error messages

Hi - we have Exchange 2003, which we backup with Veritas Backup Exec v10 ..
In the daily backup job log, there is a list of e-mails in the Exchange mailboxes which fail to backup - skipped mainly because they "fail to verify" or "are in use" as per the following example :-
Access denied to file SMTP
(CLMNT6-{3099996F-D4BC-4AC3-A025-714CCA35EC6C})
[{3099996f-d4bc-4ac3-a025-714cca35ec6c}]&TempTable#1�&Fwd: African Finance.
The item \\CLMNT6\Microsoft Exchange Mailboxes\SMTP
(CLMNT6-{3099996F-D4BC-4AC3-A025-714CCA35EC6C})
[{3099996f-d4bc-4ac3-a025-714cca35ec6c}]&TempTable#1�&Œ〰〰〰〰ㄲ㑥㙥捣挲ㅤ㜶愴摡㔹㕢扤㝦㐶散㜹㜰〰㔸㐶㤸㙢慥搳扢昴㥢㉢〷愱㔶搶挲戴〰〰〰〰〰昲〰〰㔸㐶㤸㙢慥搳扢昴㥢㉢〷愱㔶搶挲戴〰〰〰ㄶ扢愰〰〰Fwd:
African Finance in use - skipped.
V-79-57344-33928 - Access is denied.
These problem e-mails appear all to be "spam" which have been deleted from the user's mailbox completely (and deleted from the Deleted Items of their mailbox) - yet these mails still appear to be stored somewhere in the mailbox store on Exchange?!?
Is there any way of searching for and deleting these unwanted emails completely from the Exchange Server store?
Many thanks

If you've got the properties for the store set to never delete mailboxes or items until the store has been backed up, I believe those emails will continue to exist in the store/mailbox. Perhaps this is the reason why you can still find these deleted emails.

It seems you're performing brick-level backups. Perhaps you should try backing up the store first, to clear out all those emails before continuing your brick-level backup jobs.

Let me know if you have any follow-up questions.

Fred




if you want to access specific mailbox you have to use xmerge to export that specific mailbox edit whatever you need then imported back using xmerge as well

Rami