a user is unable to deliver mails using outlook 2003

60 pts.
Tags:
Microsoft Outlook
Microsoft Outlook 2003
Microsoft Outlook error messages
a user is unable to deliver mails using outlook 2003.

Answer Wiki

Thanks. We'll let you know when a new response is added.

Hello,

There are some Possible Causes:

General access denied, sender access denied – the sender of the message does not have the privileges required to complete delivery.
You are trying to relay your mail through another SMTP server and it does not permit you to relay. (Setup SMTP Authentication in your email client – See below)

The recipient might have mailbox delivery restrictions enabled. For example, a recipient’s mailbox delivery restriction was set to receive from a Distribution List only and non-members’ email will be rejected with this error.

For Exchange Server 2003, a distribution list can be configured to restrict mail delivery from unauthenticated users. Mail that is sent by using an unauthenticated SMTP session are rejected.

Troubleshooting:
Check system privileges and attributes for the contact and retry the message. Also, make sure you are running Exchange 2000 Service Pack 1 or later for other potential known issues.

Check out one of our Knowledge Base Articles on SMTP Authentication and POP mail settings:

Configuring Outlook 2002 (XP)
Configuring Outlook 2000
Configuring Outlook Express
SMTP Authentication

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Technochic
    To better answer your question, can you give the details of the non delivery report received, if any? What exchange version are you using, if you are on an exchange server? If not what is the ISP of the email user?
    57,010 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following