Unable to send email due to encryption issue

5 pts.
Tags:
Email
internet email

I have a Samsung Galaxy S4 Model GT-19505. I have set up three emails addresses, and have successfully used these to receive and send emails, up until this week, I still receive emails, but each time I go to send an email, I get the following message " Unable to send email. The public key is not available for encryption" I have contacted both Optus my mobile carrier, and Iprimus my internet carrier, and both are unable to advise me why this is happening out of the blue. please advise, if the phone settings may be the issue

Kernal Version 3.4.1-1029328



Software/Hardware used:
Android version currently on phone 4.2.2, Baseband Version 19505XXUBMG4

Answer Wiki

Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Discuss This Question:  

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following