Unable to receive email on Exchange Server

352565 pts.
Tags:
Email
Exchange Server
MX record
I have setup Exchange server in my organization. I can send Receive mail on intranet. Can send mail to outside domains like yahoo, gmail etc. But unable receive mails from outside that is from internet. I have domain with godaddy and created a MX record pointing to my public ip of my exchange server. What must be causing the problem?

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Welcome to ITKE

Rebooting the firewall may fix the issue. The MX records are stored in the domain
name servers (DNS) as a record. The best way to test this is to go to http://www.dnsreport.com/
and run both tests on your domain name (your whatever.com name). That
will let you know if there are any DNS MX records and what they are. If
there is a common issue is will also give you some usefull information.
If it is in fact a DNS MX issue you can run a WHOIS lookup to see who
maintains your DNS records and that can be done at Network Solutions
www.networksolutions.com/whois/index.jsp That should give you at least a
email address to deal with if not a phone number.
Also contact Godaddy support

Hope this helps.

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