Question

  Asked: Jul 17 2008   3:38 PM GMT
  Asked by: Faith9


Unable to read eeprom - Cisco 2800


Cisco 2800, Cisco routers, Routers

Hello,

A Cisco 2800 router came to the company with power supply problems. Our technicians changed the power supply and the initial problem was solved (it didn't started at all). Just to check what the console displayed at boot up, I saw this output


System Bootstrap, Version 12.3(8r)T8, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 2004 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c2801 processor with 262144 Kbytes of main memory
Main memory is configured to 64 bit mod


Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xc100

Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc100

Initializing ATA monitor library.......

program load complete, entry point: 0x8000f000, size: 0x13552f4
Self decompressing the image : #################################################
################################################################################
################################################################################
############ [OK]



Smart Init is enabled

smart init is sizing iomem

ID MEMORY_REQ TYPE

Unable to read eeprom

Unable to read eeprom

0X003AA110 public buffer pools

0X00211000 public particle pools

0X00020000 Crypto module pools

0X00120000 VPM buffer pools

0X0047 0X00000000 Card in slot 1

0X0058 0X00035600 Card in slot 4


If any of the above Memory Requirements are

"UNKNOWN", you may be using an unsupported

configuration or there is a software problem and

system operation may be compromised.


Allocating additional 18659801 bytes to IO Memory.

PMem allocated: 240123904 bytes; IOMem allocated: 28311552 bytes



I was wondering what can imply that the eeprom can't be read.

I haven't been able to do other tests since the equipment just came to have its power supply changed, so I don't have the password or anything to dig into my question. Do you have any ideas of what this warning could mean?

Best Regards,

Faith9

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it seems some problem with the memory, are you sure none of the modules are added to the router, After the posted sequence what do u get in final output is it in romon mode if so then why don't you try to upgrade the router with new IOS by using xmodem command, it would be god if you post more details of the router.

Cheers

Yasir

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Faith9  |   Jul 21 2008  3:33PM GMT

Hello,
Thank you for your reply.
Well, currently I don’t have authorization to do any other change to the device, since it came to us just to change the power supply. I was just checking that the power supply problem was solved (and so the device started) when I found this output. I will do what you recommend if the client authorizes us to do anything else to this router. Even if we don’t get to check the device again, I want to know the reason for this output to appear just to know the information for the future.
Here is all the output at the boot up

System Bootstrap, Version 12.3(8r)T8, RELEASE SOFTWARE (fc1)
Technical Support: <a href="http://www.cisco.com/techsupport" rel="nofollow">http://www.cisco.com/techsupport</a>
Copyright (c) 2004 by cisco Systems, Inc.
PLD version 0x10
GIO ASIC version 0x127
c2801 processor with 262144 Kbytes of main memory
Main memory is configured to 64 bit mod
Readonly ROMMON initialized
program load complete, entry point: 0x8000f000, size: 0xc100
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0xc100
Initializing ATA monitor library.......
program load complete, entry point: 0x8000f000, size: 0x13552f4
Self decompressing the image : #################################################
################################################################################
################################################################################
############ [OK]
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
Unable to read eeprom
Unable to read eeprom
0X003AA110 public buffer pools
0X00211000 public particle pools
0X00020000 Crypto module pools
0X00120000 VPM buffer pools
0X0047 0X00000000 Card in slot 1
0X0058 0X00035600 Card in slot 4
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Allocating additional 18659801 bytes to IO Memory.
PMem allocated: 240123904 bytes; IOMem allocated: 28311552 bytes
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
<a href="http://www.cisco.com/wwl/export/crypto/tool/stqrg.html" rel="nofollow">http://www.cisco.com/wwl/export/crypto/tool/stqrg.html</a>
If you require further assistance please contact us by sending email to
<a href="mailto:export@cisco.com.">export@cisco.com.</a>
program load complete, entry point: 0x8000f000, size: 0x19e0c04
Self decompressing the image : ######################################################################################################################################################################################################################################################################################################## [OK]
Smart Init is enabled
smart init is sizing iomem
ID MEMORY_REQ TYPE
0X003AA110 public buffer pools
0X00211000 public particle pools
0X00020000 Crypto module pools
0X00120000 VPM buffer pools
0X0047 0X00000000 Card in slot 0
0X0058 0X00035600 Card in slot 3
0X000021B8 Onboard USB
If any of the above Memory Requirements are
"UNKNOWN", you may be using an unsupported
configuration or there is a software problem and
system operation may be compromised.
Allocating additional 15982530 bytes to IO Memory.
PMem allocated: 242221056 bytes; IOMem allocated: 26214400 bytes
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, 2801 Software (C2801-ADVENTERPRISEK9-M), Version 12.4(7a), RELEASE SOFTWARE (fc3)
Technical Support: <a href="http://www.cisco.com/techsupport" rel="nofollow">http://www.cisco.com/techsupport</a>
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Tue 25-Apr-06 06:26 by ssearch
Image text-base: 0x60089600, data-base: 0x62B00000
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
<a href="http://www.cisco.com/wwl/export/crypto/tool/stqrg.html" rel="nofollow">http://www.cisco.com/wwl/export/crypto/tool/stqrg.html</a>
If you require further assistance please contact us by sending email to
<a href="mailto:export@cisco.com.">export@cisco.com.</a>
Cisco 2801 (revision 5.0) with 236544K/25600K bytes of memory.
Processor board ID FTX0953W07M
11 FastEthernet interfaces
1 Virtual Private Network (VPN) Module
2 Voice FXS interfaces
2 DSPs, 16 Voice resources
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
62720K bytes of ATA CompactFlash (Read/Write)
Press RETURN to get started!
*Jul 15 21:28:42.963: %ESWMRVL_FLTMG-5-NOTICE: Notice: FPGA Rev 0x71
sslinit fn
*Jul 15 21:28:46.499: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Initialized
*Jul 15 21:28:46.503: %VPN_HW-6-INFO_LOC: Crypto engine: onboard 0 State changed to: Enabled
*Jul 15 21:28:47.455: %LINEPROTO-5-UPDOWN: Line protocol on Interface VoIP-Null0, changed state to up
*Jul 15 21:28:48.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/0, changed state to down
*Jul 15 21:28:48.967: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/1, changed state to down
*Jul 15 21:28:51.127: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel4, changed state to down
*Jul 15 21:28:51.179: %LINEPROTO-5-UPDOWN: Line protocol on Interface Loopback0, changed state to up
*Jul 15 21:28:51.207: %LINEPROTO-5-UPDOWN: Line protocol on Interface Tunnel5, changed state to down
*Jul 15 21:28:51.223: %LINEPROTO-5-UPDOWN: Line protocol on Interface Loopback1, changed state to up
*Jul 15 21:28:51.323: %LINEPROTO-5-UPDOWN: Line protocol on Interface NVI0, changed state to up
*Jul 15 21:28:53.415: %SYS-5-CONFIG_I: Configured from memory by console
*Jul 15 21:28:54.123: %SYS-5-RESTART: System restarted --
Cisco IOS Software, 2801 Software (C2801-ADVENTERPRISEK9-M), Version 12.4(7a), RELEASE SOFTWARE (fc3)
Technical Support: <a href="http://www.cisco.com/techsupport" rel="nofollow">http://www.cisco.com/techsupport</a>
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Tue 25-Apr-06 06:26 by ssearch
*Jul 15 21:28:54.135: %SNMP-5-COLDSTART: SNMP agent on host is undergoing a cold start
*Jul 15 21:28:54.139: %CFG-6-ILP_NO_HWIC_ESW: Inline powered ethernet requires a HWIC_ESW with ILP daughtercard.
*Jul 15 21:28:54.159: %SSH-5-ENABLED: SSH 1.99 has been enabled
*Jul 15 21:28:54.463: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is OFF
*Jul 15 21:28:54.463: %CRYPTO-6-ISAKMP_ON_OFF: ISAKMP is ON
*Jul 15 21:28:55.287: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host <output omitted> started - CLI initiated
*Jul 15 21:28:55.483: %LINK-3-UPDOWN: Interface Fast
User Access Verification
Username:
Username: Ethernet0/3/8, changed state to up
*Jul 15 21:28:55.487: %LINK-3-UPDOWN: Interface FastEthernet0/3/7, changed state to up
*Jul 15 21:28:55.487: %LINK-3-UPDOWN: Interface FastEthernet0/3/6, changed state to up
*Jul 15 21:28:55.487: %LINK-3-UPDOWN: Interface FastEthernet0/3/5, changed state to up
*Jul 15 21:28:55.491: %LINK-3-UPDOWN: Interface FastEthernet0/3/4, changed state to up
*Jul 15 21:28:55.491: %LINK-3-UPDOWN: Interface FastEthernet0/3/3, changed state to up
*Jul 15 21:28:55.491: %LINK-3-UPDOWN: Interface FastEthernet0/3/2, changed state to up
*Jul 15 21:28:55.495: %LINK-3-UPDOWN: Interface FastEthernet0/3/1, changed state to up
*Jul 15 21:28:55.495: %LINK-3-UPDOWN: Interface FastEthernet0/3/0, changed state to up
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/8, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/7, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/6, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/5, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/4, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/3, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/2, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/1, changed state to down
*Jul 15 21:28:56.539: %LINEPROTO-5-UPDOWN: Line protocol on Interface FastEthernet0/3/0, changed state to down
*Jul 15 21:28:57.787: %DSPRM-5-UPDOWN: DSP 5 in slot 0, changed state to up
*Jul 15 21:28:59.231: %DSPRM-5-UPDOWN: DSP 1 in slot 0, changed state to up
*Jul 15 21:28:59.447: %LINK-3-UPDOWN: Interface Foreign Exchange Station 0/0/0, changed state to up
*Jul 15 21:28:59.535: %LINK-3-UPDOWN: Interface Foreign Exchange Station 0/0/1, changed state to up
Username:

Thank you for your time,
Faith9