I have a vendor who is providing an update via download from their website. The instructions are to save the zip-file to a PC, then un-zip the contents to the IFS drive. When I specify the IFS drive (in the un-zip process) and hit enter, the message; Error, access is denied followed by, Cannot create [name of file].
If I un-zip the file on the PC and try to move the resulting file to the IFS drive, I get the following error; can not copy [name of file] access is denied the source file may be in use.
I get the same message if I try to copy and paste a file.
I believe the IFS drive is defined properly, yet this problem seems like an authority or permissions type problem.
Any suggestions on what to check or correct?