Unable to open pdf in OWA

25 pts.
Tags:
Microsoft Outlook
Outlook Web Access
OWA
PDF
Users are unable to automatically open pdf in OWA. Their only option is to save to desktop or file. Is there a fix for this?

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Try this:

Open Adobe > Edit Menu-Preferences > Internet group > deselect “display in browser” > accept changes > close Adobe

While in OWA, right click on the PDF and select “open in new window” option.

Discuss This Question: 4  Replies

 
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  • RoninV
    Are getting the option to save to desktop/file by right clicking on the file?
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  • Sholtgra
    No, the prompt to save to desktop/file appears after double clicking on file in attempt to open it.
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  • Sholtgra
    I had already tried suggestion from Technochic with no success. But thanks for responding.
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  • Brijesh
    Try resetting the adobe. Right click on the saved pdf file. when the menu opens, choose the "open with" option and choose program. Find adobe in the list, and check the box that says "always use the selected program...."

    btw - pdf files are always blocked by default from opening in OWA. if you want to open them without saving them first (after you get this issue fixed of course) right click on the attachment and choose "open in new window".  This will bypass the check on the extension because a new Iexplorer.exe session is being launched and not one controlled by owa.
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