Unable To Open Attachment in Outlook Express

15 pts.
Tags:
Exchange 2000
Exchange 2003
Outlook
Outlook error messages
Outlook Express
Recently upgraded company email from Exchange 2000 to Exchange 2003. Since that time, unable to open email attachments sent to my home account which I use Outlook Express v6. By the size of the message, the attachment is there, but no paper-clip icon to access. If accessing the email via the web (before pulling it from my email provider by Outlook Express) the attachment is in the email and accessable. Running XP-Pro SP2 with Outlook Express version 6; email provider is comcast. When sending same message to hotmail and forwarding to home account, the attachment is there. Suspect Exchange 2003 sets some internal attribute that conflicts with Outlook Express. Still receiving attachments okay from all other sources. Help?
ASKED: July 22, 2008  5:21 AM
UPDATED: August 4, 2008  6:50 AM

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Version 6 of Outlook Express adds an option to block attachments that may be unsafe and harm your system. To turn off this feature select “Options” from the Tools menu, click on the Security tab, and uncheck the box that says “Do not allow attachments to be saved or opened that could potentially be a virus”.

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  • Technochic
    Are there specific files which are affected? If so what are they?
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  • Schmidtw
    Outlook by default will block executables and system files.
    11,330 pointsBadges:
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  • Egilmore
    Version 6 of Outlook Express adds an option to block attachments that may be unsafe and harm your system. To turn off this feature select "Options" from the Tools menu, click on the Security tab, and uncheck the box that says "Do not allow attachments to be saved or opened that could potentially be a virus".
    350 pointsBadges:
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  • RW49
    I have unchecked the option to block attachments. All attachments are "hidden" - there is no paper-clip icon available.
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  • AndreaF
    If the attachments are visible and accessible everywhere except in Outlook Express, that must be the problem - although I would have expected the check box in the security tab (seen that one in action often enough) to clear the problem.
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  • R vishaal
    hello mate try to configure the email acc on another computer and try , or configure it in outlook 2003 and see what happens, normally outlook Exp will block .exe files , and dont forget to remove this option frm the tools menu. " Do not allow attachments to be saved or opened that could potentially be a virus". it could be this also. cheers !
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  • tommy79
    I would recommend you repair outlook express database

    http://www.repairoutlookexpress.outlookexpressrepairtoolbox.com is highly efficient data recovery tool for corrupted DBX files, used by Outlook Express email client.

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  • TomLiotta
    I would recommend you repair outlook express database   Why? It's unlikely to help. In this case, it seems like the point is just to get an unwanted ad for your product into the thread.   Tom
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