5 pts.
 unable to open any MS Office Word document directly from Outlook
User said he is unable to open any MS Office Word document directly from Outlook. It does not show him any error. Removed cache files from user's PC and asked him to restart his PC. Issue still remains

Software/Hardware used:
ASKED: April 2, 2008  4:22 PM
UPDATED: April 28, 2011  8:24 PM

Answer Wiki:
Have you checked the disabled items, under help/about outlook?
Last Wiki Answer Submitted:  April 2, 2008  4:27 pm  by  Dales   710 pts.
All Answer Wiki Contributors:  Dales   710 pts.
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