Unable to establish a connection to MS Exchange

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Microsoft Exchange
One of 20 our 15 WinXP Notebooks, takes >20 mins. to make a connection to the our Exchange Server 2003, connecting via our LAN (Outlook 2003 client shows a status of "Trying to connect"). They are able to ping the Exchange server on the network and their appears to be no network problems. However, when same user connects, the same Notebook, via our VPN to their same Exchange Account, connection completes in <1 min. sucessfully and they receive all their e-mail. This problem just started occuring and there have been no changes made to Server / Notebook which would appear to be related to the issue. An advice on how to trouble shoot or resolve wjould be appreciated.
ASKED: September 13, 2006  10:02 PM
UPDATED: September 18, 2006  1:50 AM

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Thanks. We'll let you know when a new response is added.

Do you see anything in client’s Event Log?

Have you tried troubleshooting using some of the available tools: RCPping and Exchange Troubleshooting Assistant (ExTRA)?
You can download them from MS website.

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  • Randall44
    Thanks for the reply. Nothing appeared in the Event Log and as we we only have a single Exchange Server, RCPping doesn't appear to be a solution. However, we will try ExTRA to see that helps. In the meantime, would having a delegate assigned to monitor the users inbox cause any significant caching Issues, when the users PC is being reconnected to our LAN?
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