Unable to e-mail from Word 2007

30 pts.
Tags:
Microsoft Office
Outlook
Outlook 2003
Word 2003
Word 2007
Word error messages
System is currently running Office XP and when I try to e-mail an opened Word document by going to File - Send To - Mali Recipient I get the following error message: Word could not load the e-mail envelope. This could be caused by a network connection problem or a problem with your Office installation. I've performed a repair and I've even uninstalled Office to see if this resolves the problem but it does not. I'm able to send the document as an attachment with no problem. Again...any help would be greatly appreciated.
ASKED: October 23, 2008  3:38 PM
UPDATED: October 23, 2008  6:58 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

Have you set Outlook as your default program for email?

Start Internet Explorer.
Select Tools | Internet Options from the menu.
Go to the Programs tab.
Make sure Microsoft Office Outlook or Microsoft Outlook is selected under E-mail.
Click OK.

—————–

I had this problem when using Word 2000 with Outlook 2003. The program versions must match for this function to work properly. If you are using Word 2007, then you must upgrade Outlook to 2007 to get this to work properly. I had this problem until I upgraded my entire Office suite to 2003.

************
If you have not installed Office 2007 SP1 then intall that. If you have installed it then download the hotfix package released after SP1 located <a href=”http://thehotfixshare.net/board/index.php?autocom=downloads&showfile=5185″>here</a>

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • OParada
    This was already verified but the problem still occurs. Thanks!!!
    30 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following