I recently created a new print server for our campus. It is a Windows 2K3 R2 system running in a VMWare ESX Server. All of my print devices are various HP models from a 5M to brand new 4250's. All are connected to the server via HP port monitors and all of the drivers are the latest available from HP.
I am experiencing a unusual amount of jobs getting stuck in a several of the print queues and, even worse, I am unable to delete any of the stuck jobs without restarting the spooler.
I have tried deleting one of the offending queues and recreating it with freshly downloaded drivers from HP to no avail.
I have also read of a known problem where an RDP session that maps a local printer to the server can cause this but have been able to rule this out.
Any other ideas on how to reduce the number of stuck print jobs as well as fixing the spooler so that jobs that do get stuck can be deleted properly?
November 13, 2007 7:04 PM
November 15, 2007 4:05 PM