Unable to access Exchange 2010 from Outlook 2007

360 pts.
Tags:
Exchange 2010
Microsoft Exchange
Outlook
Outlook 2007
Outlook 2007 configuration
OWA
i am unable to access exchange server for outlook 2007 from outside my network it work fine with in the network, i am able to access OWA from outlook but can't access using outlook
plz can any one tell me the step to configure the outlook 
i am using exchange server 2010 and client access outlook 2007


Software/Hardware used:
exchange 2010

Answer Wiki

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Is the laptop allowed to use from outside the network? If yes is the firewall allowing that access to the exchange?

Do other users have similar issues ? Do you have an external autodiscover record for the mail server.

Discuss This Question: 7  Replies

 
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  • Redhot2006
    other user are able to access, but i am unable to access my mail box,is there any permission that has to be specified for every user to access exchange from outlook and as far as external autodiscover record for the mail server. is concern i don't know abt that
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  • Technochic
    You have to set your client up for RPC over http(s).
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  • Stevesz
    i would suspect that you are having a firewall issue on your local machine or local network. Turn off any firewall software that is installed on your machine. If you are able to connect then, the problem is with your local machine, and you would need to open the appropriate ports to allow the traffic through. If there is still no joy, this means that you have a firewall in your local router which would need to be configured properly for Outlook Anywhere to work. You need to have port 443 open for Outlook to successfully communicate in this manner. This port should already be open, since it is the one used for secure communications. Often, though, you may also need to have port 135 as well, if you are using RPC over HTTP. You can lock this communication down to your mail server, as it is not one that you would want to have open to just anyone.
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  • Johnniew
    We had this issue last month during a migration from exchange 2007- 2010. We found outside the newtork, outlook apprears to have an issue with antivirus software being active ( Norton) . you'll need to disable or uninstall the antivus , configure outlook to point to exchange and then enable or install behind. If it's still pesty, You may want to add the IP address the LMhost file.
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  • Redhot2006
    Thankz a lot for the help, now i am able to access
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  • carlosdl
    Redhot2006, would you mind posting how you solved it ? Your answer could help others in the future. Thanks,
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  • Subhendu Sen
    RedHot2006, would u like to please mention here, how did u solve ur problem ! It is necessary for future reference ! Thanks -----
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