We have a user that is unable to accept any meeting requests. She is running Windows XP Pro SP2 and MS Office 2003. She is able to click on Accept and Decline buttons, but nothing happens. Also, when she attempts to create an event or appointment nothing happens by double-clicking or choosing the appointment option. Ran Detect and Repair and check Forms Cache (nothing was there). Other than remove and re-install, does anyone have any thoughts. Thanks.
Software/Hardware used:
ASKED:
October 11, 2008 12:55 AM
UPDATED:
October 20, 2010 2:52 PM
This happened where I work and the user had Cached Mode enabled. Verify that Cached Mode is not enabled.
I have the same issue with a regional user that uses cached exchange mode. Taking the user out of cached mode permanently is not an option. Should i just redo the cached profile or take out of cached mode and try to accept the invitation and then put back in cached mode?
Close Outlook
Delete the Outlook.ost file
Delete the Outlook temp folder.. starts with OLK???
Open Outlook
Outlook re-downloads the inbox and stuff