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  Asked: Apr 24 2008   9:07 PM GMT
  Asked by: Pamatha

UImemodocument


Lotus Notes 7.x, Mail Template, Lotus error messages

We have a lotus notes 7.0.3 user that we cannot seem to update their mail template to the same as the client. She keeps getting errors. First its "uimemodocument, then many times an error box comes up with - variant does not contain and object. We end up taking her template down to V6 and she is fine. Same template works on rest of employees with same client.

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Last Answered: Apr 25 2008  1:21 PM GMT  by Stiletto




Can the user access the mail file without problems from another desktop? If so, it's an issue with the local client, such as a corrupt cache.

If, after replacing design to R7, you execute the action "Upgrade folder design" do you still have the problem?
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Pamatha  |   Apr 25 2008  1:31PM GMT

yes, we did upgrade the folder design with her client and template at R7, same issues occurred. before that we had deleted the cache.ndk but it still happened. We are thinking of uninstalling and reinstalling.

 

Christine Kufeldt  |   May 7 2008  9:53PM GMT

Pamatha,
Has a Notes administrator run fixup, compact, and updall on the mail file? These three utilities solve 80% of notes database problems.