I have a fault with my AS400. Current setup includes 4 twinax consoles connected to 4 twinax printers. I’m having a problem with PRT02. It suddenly stopped printing. The device status shows ‘Powered off or not available’. I tried to ‘Start’ the device under the Work with Printers menu but I get a message waiting with error code CPA3387 – 'device is not powered on or varied on or in use by another job'.
Under Display device description, the printer settings match all other existing printers on the system EXCEPT the ‘Allocated to’ section which shows
Job Name: QSYSARB
Job Name: PRT01 (or PRT03 or PRT04)
I’ve deleted the device PRT02 in an attempt for the system to auto-config but this failed so I manually configured the device to its original setting. Please note that I did not restart the machine after deleting the device. Is this needed in order for the machine to Auto-config the printer?
Right now I don’t understand why the printer stopped working and why I can’t start the device again.
Any advice will be appreciated.
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