trying to migrate form ACT to Outlook.

54,900 pts.
Tags:
ACT
Contact management
Outlook
Shared calendars
We have a 4 person office and therefore our IT people are not located on premise. They manage our Exchange servers. We are trying to migrate form ACT to Outlook. Now that we have set up a way to share our calendar, we are having enormous difficulty retrieving contacts. We have over 7000 contacts which are now being shared from one user to the rest of us. When the primary user retrieves a name, it works in lightning speed, when any other person tries to retrieve a contact, it goes to the "retrieving Contacts through the Exchange Server"..when that takes 10 minutes or it crashes. Any advice on how we can all access the contacts and update them without each user having to copy 7000+ conta! cts into his/her own personal contacts folder. Our IT company, who we pay handsomely says we may need to buy a license and get our own exchange server..I cannot believe that no company in America has 7000 contacts that more than one user shares? It seems that something is amiss...please advise
ASKED: August 11, 2008  1:37 PM

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