Troubleshooting Internet connection

1545 pts.
Tags:
IP configuration
Networking
packet analysis
Troubleshooting
Hi, I've bought one laptop and I'm trying to connect it to the Internet via VIRGIN connection. It doesn't work for me and always shows "No page found" error, but the Internet works fine on my friend's laptop. I've seen the connection properties: it shows that packets sent are 626, packets received 0. Also I am not able to access DOC through command prompt because of some permissions. I'm still trying to find out that so that I can try running ipconfig. Please suggest if something else is possible for me. Thanks.

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  • Denny Cherry
    Please provide us with information about your computer. Operating system? Do you have Administrative Rights? How are you connecting (cell phone card, DSL, Cable modem, etc)? If this is a LAN connection are you plugged in to the router / switch or are you using wireless?
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