i have been doing a Comptia A+/N+ couse for a while now and i have all ready started to fix pc for people and now have lots of paper with problems and solutions on them, so im starting to carry folders around, so can any one tell me if there is any softwere-based documentation programs i can use to record troubleshooting problems and solutions.
or if any one has any suggestions of any other way to document the info, or database template i can use, the only database i have is openoffice.org 2.4 but a'm still learning to use openoffice
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