Hi,
My system has been infected with two Trojan.ByteVerify and one Downloader virus. I am using Windows Vista and the above virsuses were detected by Norton Security Scan that I have on my system. However, I have not bought the antivirus software yet so all the definations are not updated. I called Norton to find how can I get rid of the viruses. They suggested me that I would not be able to remove the viruses even if buy the software since my system got infected before buying the software. So I checked on internet for solutions. But I did not find anything for Windows Vista. The viruses are located in the following folder....
C:UsersAlexAppDataLocalLowSunJavaDeployment cache6.059107cd1bb-22820c7e
I am not very smart with computers. Could you please suggest how can I remove these viruses from my system. Thank you in advance.
Alex.
Software/Hardware used:
ASKED:
June 11, 2008 6:04 AM
UPDATED:
January 30, 2012 8:28 AM
Hi Alex,
Sounds like Norton does not want to go to the trouble to help you and win you over as a customer. Sad.
If you need help, and as you stated, you are not good with puters, heres my recommendation.
Head over to Major Geeks Forum. Register and then dnload the program “Hijack This” as Vishal suggested.
Run the program and submit the log results to the Malware section of the Forum.
They are good people there and will help you.
Heres the link,
http://forums.majorgeeks.com/index.php?
They are one of the top two help Forums online in my opinion.