Tracking missing Outlook Calendar Items

5 pts.
Tags:
Exchange 2007
Outlook 2003
Outlook 2003 calendar
Outlook 2003 Calendar Permissions
Outlook calendar alerts
Outlook Calendars
Shared Outlook Calendars
I've run into the following scenario a few times: Some of our executives are upset because an outlook calendar event that they had seen before has gone missing. Nobody who manages the calendar had any idea what happened to it (I suspect user error). It is not in user or delegate's deleted items. Is there a way to log what user adds/removes events to a calendar? Either from exchange or from each instance of Outlook? We're running Exhange 2007 and users still connect through outlook 2003, BES, and iPhones. Thanks!

Software/Hardware used:
Exchange 2007, Outlook 2003

Answer Wiki

Thanks. We'll let you know when a new response is added.

I don’t know of any tracking software that will tell you who deleted what, however what they need to know is that if a user has multiple delegates and any one of those delegates deletes a meeting invite from their inbox, it will delete off the calendar of the executive. They need to understand that delegation is meant to be used to give another person complete control of managing their calendar. Lots of people use delegation to grant rights to view their calendar not knowing the side effect I have descried if a delegate deletes a meeting invite. I have seen some users with 12 or more delegates and they can;t figure out where all their meetings are going! They need to remove delegates and right-click the calendar itself and grant permissions to view instead. Of course noone is going to admit they deleted a meeting, especially when they do not know deleting the invite will remove the meeting from the execs calendar. Also make sure the execs know not to delete the meeting invite off their blackberry mail. That will also remove it from their calendar. These are not “problems”, they are “features” of Outlook. You have to know and be careful.

Discuss This Question: 2  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Genderhayes
    The CRM User will need to remove the duplicate email address. Once the duplicate email addresses have been removed the issue will stop occurring.
    6,525 pointsBadges:
    report
  • Gabe9527
    Strange last post has gone.... possible user error.
    This will not help for now but you could turn on mailbox Auditing.
    Set-Mailbox -Identity "Ben Smith" -AuditEnabled $true
    
    This would then be searchable and let you know who to blame.
    10,955 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following