TOO LONG TO OPEN

10 pts.
Tags:
Outlook
My outlook literally takes over 10 minutes to open. I have compressed all the PST files, Defragment the hard drive but something has infected the machine. I have WinXP w/512MG RAM Corp NAV, Norton Ghost installed. The PST files reside on an external drive via USB, But I have no problems on m office PC verison of Outlook. Help please, my next alternative is to re-format the PC and start over....

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Try to copy the PST file to your computer first before opening it. The hard disk drive reads and writes data faster compared to a USB disk drive. Also, make sure that the outlook software application is properly working and installed into your computer system.

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  • Stevesz
    Have you tried creating a new profile for yourself? Name it something different than your current profile. The AV also could be a problem, especially since you are accessing another drive to get your PST files. If the new profile does not do the trick for you, then try disabling the AV to see if that has an effect on the length of time it takes to open Outlook. You do not mention wich version of Outlook you are using. This could be a helpful piece of information. Also, this appears to be a personal copy of Outlook, with no direct connection to an Exchange server, is that the case? A bit more information could go a long way to resolving your issue. Steve//
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  • ReallyOldGeek
    My 2 cents worth: How's your network connection? IS you NIC autonegotiating speed and duplex or is it fixed? Sometimes this can be speed killer... How big is the pst you are trying to open? They have an upper limit of 2GB is size and if you are close to that consider splitting it into multiple files if you can't clean it up any first. Usually when I run into this I let the pst load, then create separate pst's for Sent Items and any folders that the user has. Sometimes they even want deleted items saved too..go figure. Good luck, ReallyOldGeek
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  • Rakei
    I would agree with going to your next alternatives to re-format P.C and start over again. If you've suspect that your P.C is infected then its probably your best solution.
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