When one of our users try to print emails from Outlook 2007 he gets the error message below:
"There is a problem with the selected printer. You might need to reinstall
this printer. Try again, or use a different printer."
I don't have issues printing any other documents from Office 2007, it's just
the emails that have this problem. Furthermore, its only the emails themselves, attachements pint just fine. Also the print preview gets the same error.
Does anyone have a resolution to this issue?
Software/Hardware used:
Xp sp3, office 2007
ASKED:
April 20, 2011 9:53 AM
UPDATED:
May 2, 2011 11:01 PM
Might be, u made an auto update of 2007…. Also try this HotFix, if it helps u !
I am still having the issue and I do not have microsoft update KB2509470 on my computer. I searched all updates and it was not there.
First close OL completely. Now follow the steps….
Locate the file called, “OutlPrnt” ( u may use Windows Search from Start > Search) and do rename it as any name. If the search does not work well / does not find anything, don’t worry, try to locate here…. C:Users%username%AppDataRoamingMicrosoftOutlook (if u installed in C:)
Now simply restart computer. And try to take print from OL.