Outlook 2007 printing problem

70 pts.
Tags:
Outlook 2007
Outlook 2007 errors
Outlook 2007 printing
Outlook Printing
Windows XP SP3
When one of our users try to print emails from Outlook 2007 he gets the error message below: "There is a problem with the selected printer. You might need to reinstall this printer. Try again, or use a different printer." I don't have issues printing any other documents from Office 2007, it's just the emails that have this problem. Furthermore, its only the emails themselves, attachements pint just fine. Also the print preview gets the same error. Does anyone have a resolution to this issue?

Software/Hardware used:
Xp sp3, office 2007

Answer Wiki

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Try out this….
Open the email and goto the print menu, under the page setup, select Memo Style. Again select the paper tab and change it from custom to Letter / A4.

Discuss This Question: 4  Replies

 
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  • I486dx266
    Actually, i just found out; the error is caused by microsoft update KB2509470. Uninstalling this will resolve the issue.
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  • Subhendu Sen
    Might be, u made an auto update of 2007.... Also try this HotFix, if it helps u !
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  • Medman4
    I am still having the issue and I do not have microsoft update KB2509470 on my computer. I searched all updates and it was not there.
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  • Subhendu Sen
    First close OL completely. Now follow the steps.... Locate the file called, "OutlPrnt" ( u may use Windows Search from Start > Search) and do rename it as any name. If the search does not work well / does not find anything, don't worry, try to locate here.... C:Users%username%AppDataRoamingMicrosoftOutlook (if u installed in C:) Now simply restart computer. And try to take print from OL.
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