The role of social media in health care sector

20 pts.
Tags:
Healthcare
social media
Could someone tell me what are the roles of social media in health sector?

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I think patient engagement is a key area where social media plays a role in healthcare. For example, it can provide a direct channel for questions, customer service, appointments, etc.. 

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  • CharlieBrowne
    Thanks for coming to ITKE.
    You will get much better results to your question but doing a search on the web. Some simple answers are: More awareness of health care facilities, health care products, better information available for people to manage their own health. Good/cheap  advertising for the health care industry.
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  • Michael Tidmarsh
    Welcome to ITKE, visensio! I would recommend checking out Health IT Exchange's article: Social Media in healthcare: It's role in patient engagement. It discusses how medical staffs are implementing procedures for social media that not only engage the patient but also ensures data protection.
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  • visensio
    Thank you Mr.Charlie Browne and i will keep on researching.
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  • CharlieBrowne
    Your very welcome. Please come back to our site if there is anything else we can assist you with.
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